Support

Stocktake Scanner

Capture bin locations, product labels, quantities, and notes during stock counts, then export the results to Excel.

Stocktake Scanner app icon

Need help?

Contact Hyspecs support

Send a quick note if you need help with setup, scanning, counts, or exports.

stocktake@hyspecs.co.nz

Common Questions

What happens if we find more of a product after it has already been counted?

Go back to the saved row in the app and tap the product that needs updating. From there you can adjust the quantity and save the updated count.

Stocktakes list showing rows and export buttons

Step 1

Open the stocktake

Choose the row, shelf area, or stocktake you were working in.

Scanned products list showing saved product rows and quantities

Step 2

Tap the saved product row

Find the product that needs changing, then tap the row to open the edit screen.

Edit Product screen showing product details, count controls, save, and remove product

Step 3

Adjust the count and save

Update the quantity, bin location, notes, or product details, then tap Save.

The camera will not open

Check iOS Settings, Privacy & Security, Camera, then allow camera access for Stocktake.

The wrong text was read

Tap Retake, or edit the product code and description before saving.

Large quantities

Tap the quantity number and type the count directly with the keyboard.

Exporting

Use the export button on a stocktake to create an Excel workbook and share it with Mail, Files, or another app.

iCloud backup

When iCloud Documents is available, the app writes a backup to the user’s iCloud Documents folder.

Changing a stocktake name

Open the stocktake and edit the title or name at the top.

Wrong bin location

Tap the saved product row, update the bin location, then save the change.

Counting without scanning

Manually enter the product code, description, quantity, and notes before saving.

Zero quantity

A row can be saved with zero when you need to record that a product location was checked but no stock was present.

Deleted stocktakes

Deleted stocktakes go to Recently Deleted first, where they can be restored before permanent removal.

Export location

The app creates an Excel file and opens the iOS share sheet so you can send it by Mail, save it to Files, or share it another way.

Operator email

The email address appears on stocktake exports so the count can be traced back to the person or device that created it.

Privacy

Read the Stocktake Scanner Privacy Policy